Returns & Exchanges
At Greenie, we want you to love your sustainable home goods, which is why we offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your living space feels perfect while maintaining our commitment to the planet.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid carbon-neutral shipping label to download and print at home.
Pack with Care
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the box is securely sealed.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing